At Zyra Weaves, we ensure that every order is carefully processed, packed, and shipped with care. This Shipping & Delivery Policy explains how orders placed on www.zyraweaves.com are processed and delivered.
By placing an order on our Website, you agree to the terms outlined below.
1. Order Processing Time
- Orders are typically processed within 2–4 business days after successful payment confirmation.
- Processing time may vary during peak seasons, festive periods, exhibitions, or special launches.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Customers will receive order confirmation and dispatch details via email or WhatsApp.
2. Shipping Locations
- We currently ship across India.
- International shipping, if available, will be clearly mentioned on the Website or communicated separately.
Zyra Weaves reserves the right to limit shipping to certain locations based on logistics partner availability.
3. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout before payment.
- Any additional charges such as remote area fees (if applicable) will be communicated at the time of order placement.
4. Estimated Delivery Timeline
- Once dispatched, orders are typically delivered within 3–7 business days, depending on the delivery location.
- Delivery timelines may vary due to factors beyond our control, including courier delays, weather conditions, strikes, or regional restrictions.
Estimated delivery timelines are indicative and not guaranteed.
5. Delivery Partners
We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.
Zyra Weaves is not responsible for delays caused by courier partners once the shipment has been handed over.
6. Address & Delivery Accuracy
- Customers are responsible for providing accurate and complete shipping details at checkout.
- Zyra Weaves will not be liable for delivery delays or non-delivery due to incorrect or incomplete address information.
Any re-shipping costs arising from incorrect address details may be borne by the customer.
7. Delivery Attempts
- Courier partners typically make 2–3 delivery attempts.
- If delivery fails due to customer unavailability or incorrect address, the shipment may be returned to origin.
In such cases:
- Re-shipping may be done at an additional cost, or
- The order may be cancelled without refund of shipping charges.
8. Damaged or Missing Packages
If your package arrives damaged or appears tampered with:
- Please do not accept the delivery, or
- Inform us within 48 hours of delivery with clear images/videos
Issues reported after this period may not be eligible for resolution.
9. Delays & Force Majeure
Zyra Weaves shall not be held liable for delays caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Pandemics
- Transport strikes
- Courier service disruptions
10. Split Shipments
In some cases, orders may be shipped in multiple packages depending on product availability. Customers will be informed accordingly.
11. Cancellation & Shipping
- Orders cancelled before dispatch are eligible for a full refund.
- Orders cancelled after dispatch are not eligible for cancellation or refund.
Please refer to our Return, Refund & Exchange Policy for more details.
12. Governing Law
This Shipping & Delivery Policy shall be governed by and interpreted in accordance with the laws of India.
13. Contact Information
For shipping or delivery-related queries, please contact us at:
Email: aarohinarang.luxe@gmail.com
Business Name: Zyra Weaves
